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VPN Setup

Canvas, E-mail, and Badgerweb do not require a VPN
Process to use the VPN
  1. The Help Desk will need to enroll your Snow College account in DUO (For use in the DUO Mobile App)
  2. Two enrollment texts will be sent to your cell phone when the enrollment proccess is complete
  3. One text will include a link to install the DUO Mobile App and the other will include the enrollment link. Make sure you install the DUO Mobile App before clicking on the enrollment link.
  4. You will also need to install FortiClient and Carbon Black (anti-virus) on any device connecting to the VPN
    • VPN client download
    • Carbon Black must be installed by the Help Desk. Many devices will have this automatically installed. 

FortiClient/VPN Installation, Setup, and Use

(You will need to contact the Help Desk or IT for VPN settings before you can proceed)

1. Your username/password is the same as Canvas or Badgerweb. (screenshot below)
2. Afer you have entered your credentials hit connect


3. Open the DUO Mobile App on your phone (screenshot below)

Duo App


4. When the progress of the connection gets to 45% you will receive a prompt on your phone from the DUO Mobile App. You will need to hit approve (screenshot below)

Duo Pending Request Duo App Approve

How to interact with the DUO Mobile App - iPhone or Android

5. You are now connected to the VPN