Two Factor FAQ

 

Why is Snow College requiring two-factor authtentication? 

To make it harder for cyber criminals to steal your login credentials, personal information, and identity.  To prevent theft of sensitive information.  To reduce the probability of ransomware infections.  To shore up one of the most common breach vectors.  To qualify us for Cyber security insurance.   

Is one method of two-factor authentication better than another? 

They all work.  See graph below. 

Why does Snow College recommend using the Microsoft Authenticator instead of SMS? 

See graph below. 

What are the pros and cons for each of the Authentication methods?

Authentication	Pros	Cons
Microsoft Authenticator	Supports O365 well	Need to install app
	Free
	Cell service not required
SMS	Easy & familiar	Have to enter a code
		Cell service required

 

Can I use DUO for Microsoft two-factor Authentication? 

No. 

I am an employee and already use DUO, do I still have to setup Microsoft two-factor? 

Yes, we are using Microsoft for Single Sign On (SSO). You must either use the text message or Microsoft authenticator for two-factor authentication. You can continue to use DUO for VPN. 

I don’t have a cell phone, or don’t want to use my personal cellphone, is there an option for me?   

Yes, but it will be much less convenient for you. Please contact IT (435-283-7777) and we can explain the complexities and provide training on other methods. 

Can I use another authenticator such as the Google Authenticator? 

No, Microsoft won’t allow it. 

How do I reset my password? 

You can do it on the Microsoft login page by clicking on the password reset link.  You can also use the following link to reset your password.