Campus: Ephraim
Review Date: June 26, 2018
Close Date: Open until filled
Desired Start Date: July 16, 2018
Job Status: Under Review
Description:
Responsible for managing all functions of a small multi-site campus store including
budgets and financial goals, service levels, policy administration, employment, supervision
and development of store staff, maintenance of sales and inventory records and related
matters. Ensures compliance with Snow College policies and procedures. Interfaces
with faculty, staff, and school administrators, ensuring good campus relations. Demonstrates
strong knowledge of the industry and the competitive landscape in order to execute
initiatives, drive profitable sales and control expenses. Motivate and empower associates
through strong communication, change managements and clear direction in order to maintain
alignment with strategic direction. Consistently demonstrates values of integrity,
accountability, customer service, innovation and teamwork.
Qualifications:
- 3+ years retail experience required
- Retail management experience preferred
- Strong organizational, time management and problem-solving skills; strong customer
service, communication and presentation skills; strong analytical and financial skills;
advanced relationship building, a demonstrated ability to influence a team and customer
outreach.
- Advanced Computer Skills
Major Responsibilities/Duties:
- Responsible for recruiting, training, coaching and development of campus store employees.
Ensure effective performance management and maintain a culture of accountability.
- Ensures business needs are met for schedules, budgets, floor plans and semester rush.
Coordinates sales promotions, special events and book signings, and directs employees
in the preparation of merchandise displays, store layout and advertising copy.
- Analyzes data to determine store and department performance against expectations and
makes appropriate adjustments in order to maintain profitability. Over-sees the annual
budget preparation process. Analyzes key operational areas such as cash flow, inventory
levels, and markdowns and markups to ensure they are within industry guidelines. Summarizes
data into management reports.
- Works with Snow College management to ensure the security of store assets and the
safety of associates and customers, and adherence to Snow College policies.
- Provides oversight and assistance with our new online bookstore. Assist with purchases
for students unable to purchase books directly online. Maintain area for students
to pick up their online orders that are shipped directly to the campus store.
- Maintain a hassle free atmosphere, which includes resolving all escalated concerns
from guests, faculty and staff, vendors, and facility-related concerns. Create and
maintain a culture focused on solutions-based selling and an exceptional customer
experience. Work to develop saleable inventory plans to maintain proper levels to
anticipate and meet customer demand. Supports annual inventory. Plans for special
events (athletics, graduation).
- Interacts with customers, faculty, staff, administrators, and vendors, to share information
to improve and drive market share. Handles escalated complaints and campus issues.
- May work on renovation projects, and store reorganizations. Responds to requests
for special reports, information or for help on special projects.
- This position requires some evening and weekend work, as circumstances demand.
- Performs other duties as assigned.
Additional Information:
Salary:
$37,000-$40,000 DOE
Work Hours:
- Full-time (11-month equivalent)
- 40 hours/week August - April
- 25 hours/week May - July
Special Instructions to Applicant:
Email completed application and required documents to jobs@snow.edu
Required Applicant Documents:
1. Cover Letter
2. Snow College Employment Application
3. Resume/Vita
4. Transcripts (Unofficial copies at this point)
5. Three current references with complete contact information
